How Do the Five Phases Fit Together?
Each phase feeds into the next and iterations can occur between most phases:
- Business objectives for UXE leads directly into user research.
- User research may lead to a redefinition of business objectives if new opportunities arise, although this is unusual. User research leads into UX requirements.
- UX requirement analysis work products are sometime verified with users recruited during the user research phase. UX requirement analysis leads into UX design.
- UX design occurs in several iterations, with each iteration producing a model or prototype of increasing detail and granularity. UX design leads to UX evaluations.
- UX evaluation iterates back to UX design until UX requirements are met.
Now that we have considered how UX is engineered, let's consider who uses these UX methods.